1) Company, hereby implies Perplex Solutions FZC, the business and entity of Perplex Solutions FZC, incorporates/established in Sharjah Airport International Free Zone, United Arab Emirates, registered no. 10598 with Tax Registration Number. 100044841300003.

2) Vendor, also used synonymously as Supplier hereby implies the seller of the products and services to the Company, also known as Perplex Solutions FZC. The details of Vendor are Trade Registration Name and No., Tax Registration No., Physical Address, Ultimate Beneficiary, Contact Number of key personnels, Email addresses, Certifications such as ISO, OHSAS, API, ASME etc and Documentation such as Pre Qualification Document, Project Experience, Manufacturing and Supply Capabilities. These details should be true in nature and all the legal obligations of the trueness shall lie only and only with the Vendor.

3) Purchase Order, hereby implies the document which showcases the purchasing obligation of Company from the Vendor. Purchase Order entails details such as Purchase Order No., Purchase Date, Shipping Date, Shipping Terms, Item Description, VAT etc. Purchase Order is prepared on the basis on the quotation submitted by the Vendor.
3.a) The description mentioned in the Purchase Order of purchasing items that consists of specification, standards, payment terms, shipping date, shipping terms details shall preside or supersede over the specifications mentioned on the supplier quotation.
3.b) Vendor is required to supply the goods in quality that is acceptable to the end user, QC/QA, third party inspection authority. Vendor is required to supply the goods with zero defects and 100% quality compliance and quality assurance. Vendor should have no malicious intent in compromising the quality of the goods and services.
3.b) Vendor is required to acknowledge the receipt of the Purchase Order. The Vendor, if does not acknowledge within the next 2 days of the Purchase Order date, is considered as the acknowledgement by the Vendor unless the order is cancelled by the Company.The acknowledgement of the Purchase Order is considered an agreement in a holistic format and a committment in 100% to all the details as mentioned in the Purchase Order to the Company.
3.c) Vendor, if fails to supply the items or goods to or within the date specified in the Purchase Order, Company has full authority and rights to cancel the Purchase Order without any reimbursement or renumeration to the Vendor.
3.d) The goods/items/services when received that is supplied if does not match with the specifications/standards/details or the quantity as mentioned in the Purchase Order, then the Company has full authority and rights to cancel the Purchase Order and shall bear no payment or reimbursement or renumeration to the supplied goods/items/services. Vendor is responsible to the collection of the goods/items/services from the site of dispatch.

4) Certification, hereby implies the report which certifies the goods/items is in compliance. Vendor is required to submit the certificate along with the delivery of the goods. In instances, whereby Company requests certificates prior to delivery, vendor should provide it, when possible. The data in the certificate should match with the independently tested report.